Shipping Policy
Shipping Policy
At Jerry Vape Shop, we're committed to ensuring a smooth shipping experience. Here's what you need to know:
Processing Time
Orders are processed within 1-3 business days. This may extend if there are issues with payment verification or product availability.
Contact Information
We'll promptly reach out if there are any order issues. Please ensure your contact details are accurate at checkout.
Updates and Notifications
Stay informed with email or phone updates about your order status and any processing changes.
Proof of Age
Proof of age is required upon delivery. Check our policies for more on returned parcels.
E-Transfer Payments
Send E-Transfers to Wholesale@jerryshop.ca within 3 days of ordering. We'll contact you if payment isn't received, and we’ll cancel unconfirmed orders after 3 days unless arrangements are made. Orders ship only after payment is received.
Shipping Details
Enjoy free expedited shipping on orders over $80 (before taxes). We use Canada Post and UPS but may select faster alternatives. Currently, we ship within Canada only.
For questions or assistance, contact our customer service at Wholesale@jerryshop.ca Thank you for your cooperation!